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'/rest/api/3/search/jql' returning empty

Seung Yeon Han
I'm New Here
I'm New Here
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May 4, 2026

We've been using '/rest/api/3/search/jql' to extract data on Azure Synapse Spark Notebook.

From 1st of May, it started to return empty data, and it worked perfectly well until the day before. Has anything changed to affect this result?

2 answers

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1 vote
Fabio Racobaldo _Catworkx_
Community Champion
May 4, 2026

Hi @Seung Yeon Han ,

my suggestion is first of all to verify your jql function using browser UI in order to verify that results are fetched.

Hope this helps,

Fabio

Seung Yeon Han
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 4, 2026

Hi @Fabio Racobaldo _Catworkx_ ,

The jql function works the same in the browser UI, and nothing has been changed on the filter that i am using in my JQL.

Here's my code :

authed_jira = JIRA(server='https://beowork.atlassian.net', basic_auth=('xxx@xxx.dk', 'token'))
url = authed_jira._options['server'] + '/rest/api/3/search/jql'

headers = {
    "Accept": "application/json",
    "Content-Type": "application/json"
}

payload = {
        "jql": 'filter=10342',
        # "fields": ["key","project","issuelinks"],
        "maxResults": 100
    }

response = authed_jira._session.post(url, headers=headers, data=json.dumps(payload))
result = response.json()
Fabio Racobaldo _Catworkx_
Community Champion
May 4, 2026
Hey @Seung Yeon Han  , are u sure that filter 10342 is shared with user that is calling the rest API (I don't now if he is the same that u are using on the UI side) ?
0 votes
Karan Sachdev
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 4, 2026

Hey @Seung Yeon Han

Good day!

There have been no changes to the API endpoint. I'd suggest reviewing your JQL query, are there any date related clauses that may point to the end of April?

Thanks!