reactivation

[Vnc Ne Ne]

how do i reactivate

[Arkadiusz Wroblewski]

Hello @Vnc Ne Ne 

could you clarify what exactly you're trying to reactivate?

Your question are very general but this is official Ressource https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/ 

admin.atlassian.com → Billing → Subscriptions → Inactive → Reactivate.

If that won't help you, I encourage you to open Ticket with billing support https://www.atlassian.com/company/contact/purchasing-licensing 

Best,

Arek 🤠 

[Martin Runge]

Hi @Vnc Ne Neone thing I would add to Arek's answer: timing matters a lot here.

If this is a Free Jira or Confluence site that Atlassian deactivated due to inactivity, you have about 14 days after deactivation to restore the subscription and data. After that, the data is permanently deleted, and support cannot restore it. @Trudy P Claspilldocumented the full timeline here: https://community.atlassian.com/forums/Jira-articles/Atlassian-Jira-JSM-Confluence-Free-Tier-Inactivity-amp-Data/ba-p/3251237

So I would raise the billing ticket today rather than wait.

Cheers, Martin