The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

"We couldn't save your content" error msg when placing images in story descriptions

Jennifer Anderson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 15, 2020

Over the last few days, I've been repeatedly receiving this error when placing images (jpg & png) within story descriptions, after pressing the save button:

"We couldn't save your content" It may contain formatting we don't recognize. Try removing the formatting before saving."

When I remove the image, I am able to save the description. I tried reducing the resolution, saving in different formats and this is still happening in multiple stories. Any ideas?

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events