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"Problem with logging into the project"

Joanna Gacek
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 1, 2025

Zrzut ekranu 2025-04-01 103939.png

 

 

What can I do about this problem?

1 answer

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1 vote
Nikola Perisic
Community Champion
April 1, 2025

Welcome @Joanna Gacek 

There is a red error within the navigation space. This indicates that the license for jira has expired and you need to renew it. If you are the organziation admin, you need to check your billing:

  • admin.atlassian.com
  • Billing section and check the Jira subscription - you either need to degrade to the free but this only allows for up to 10 users to use it, otherwise you would need to pay in order to keep your subscription
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

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