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"Abandoned" issues are moving into the next sprint when I complete the last one.

Billy Macrae
Contributor
November 21, 2022 edited

Hi there Jira community, Relative newbie Jira admin here.

I have an odd issue - any help appreciated.

When I complete a sprint, the issues I currently have in the "abandoned" column seem to have the "sprint" field deleted when I hit complete, and they then end up back in the backlog as a result. See pic:

Screenshot 2022-11-21 153519.png

Some then are marked with a "Done" next to their Abandoned field. Also, some are then marked with a "+1" in the Sprint field, which shows they have been in a previous completed sprint when I click on the +1.

Screenshot 2022-11-21 153206.png

[As a side-note, on my sprint board, the Abandoned column is second to last, rather than the furthest to the right, which I have as my Complete column - seemed worth mentioning.]

Screenshot 2022-11-21 153619.png

Is there a way to ensure that when I complete my next sprint, anything in the abandoned column keeps its sprint field filled in and does not then appear in my main backlog, which is being cluttered unnecessarily with old abandoned tickets?

Thanks so much for your help.

Billy

1 answer

1 accepted

1 vote
Answer accepted
Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 21, 2022

To be really done, the issue has to be in the last column AND resolve field populated

Billy Macrae
Contributor
November 21, 2022

Thanks Joe. 

Just to confirm - Is it normal to have the "sprint" field deleted from an issue when you hit complete? Have you ever come across this before?

Billy

Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 21, 2022

I don't work with them much, I just know what the rules are for being done. 

Like • Billy Macrae likes this
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 21, 2022

The sprint value is not really being deleted. Notice the +1. That is an indicator that the issue was assigned to a sprint which has itself been Completed, but the issue was not "completed" during that sprint.

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