Jira

So we are a small team. About 14 in our IT team. Pretty much everyone in the company uses email to submit helpdesk tickets. There's been a few times where people have logged in, taken up a licence, a...

• jira
• licence

Hi I'm trying to send an email as a Post Function using JETI. The recipents are in a JIRA Group which is in a custom field called Reviewers. See below. I'm the only member of the group ...

• jira

At the moment I'm using an OnDemand Jira/Agile solution and I have created a lot of custom fields. Is it possible to export these custom fields to another JIRA instance, which is hosted within my com...

• cloud
• jira
• jira-cloud

Hi, One of our departments wants to change the printable and Word view for different issue types. Is this possible without using code?

• jira
• jira-administration

Hi JIRA team, Is it possible to keep a SLA on hold if a particular custome date field, lets say "Customer CALL back DATE" is set ? Currently customers ask us to come back after say a week. In tha...

• cloud
• custom-field
• jira-service-desk
• sla

How can I fix this problem? Didn't find any configuration service for bundle com.pyxis.greenhopper.jira nor any entities scanning for default AO packages.

• error
• jira

Can you configure JIRA on internal servers so outside stakeholders can have project level access?

• jira
• jira-administration
• jira-software

Hi, My JIRA is 6.2.3. I a using Ms project2013. but, i am saving the file in 2003, 2007 or xml fomats. After pshing import button, i'm getting null pointer exception error. Are there any mandatory ...

• jira

Hey, I want to share a fitler to another group where I'm not member. How can I do? Greetings, Robin

• jira

Hi I look after a number of websites which all belong to one external company. I have setup one service desk for the user of this company to enter issues, as I dont really want a seperate service...

• cloud
• jira
• jira-cloud

In jira i have added Assignee field to number of screens and now when the time Assignee field value is empty it shoud take value automatic but now the field assignee is taking the value -1 when the f...

• jira

I'm trying to get Issues linked to a Confluence page, but the respose is always {"errorMessages":["jqlTooComplex"],"errors":{}}. My JIRA version is 6.0.4, Confluence is 5.3 and Script Runner is 2.1...

• jira
• jira-administration
• scriptrunner

The update Jira yesterday's catastrophic. Please, lokk my issue Bug https://jira.atlassian.com/browse/AOD-7116?jql=project%20%3D%20AOD it's urgent... Thank's

• cloud
• jira
• jira-cloud

Hello, a want to have jira and confluence on my owm server. I want to test it, but i can't to find configuration of jira/confluence https://www.atlassian.com/software/jira/try/?tab=download. I find i...

• configuration
• confluence
• jira

How i can delete onDemand version? I want to download to try it with russian language pack

• cloud
• delete
• jira

I have a team member who has switched teams and I would like to bulk reassign all the tickets to another team member. Is there an easy way to do this in JIRA?

• jira
• jira-administration
• jira-software

When trying to create a new issue we receive the above error. After reindexing we are able to create new issues exactly once - then the error occurs again. Any idea how to fix that problem?

• jira

Hi, I am using JIRA with Agile methodology. We have many stories in JIRA. As a QA, we are report all issues and linked to respective stories. Now I want to export all the issues in excel wh...

• jira-software

Hello, i find lahguage puck. https://marketplace.atlassian.com/plugins/tac.jira.languages.ru_RU- How i can set it up in https://test-platron.atlassian.net/?

• jira
• jira-cloud
• language

Hi, We purchased two products: JIRA for 25 users (developers, product and QA) Confluence 10 users for product only Since this 10 Confluence users are part of the 25 JIRA users, we would like to ...

• confluence
• jira
• user

HI Expert, Yesterday(12/05/14) I have restarted the Jira but I didn't find restart activity in in the atlassian-jira log file and access_log.2014-05-12. Could you please tell why restart activity...

• jira

Hi, I don't know if you have already noticed, but when I have a POP3 mail server, I cannot choose a folder name that I can choose to pick emails, however when I choose IMAP, i have the folder name ...

• jira
• jira-administration
• mail-handler

Hi, I've been looking for a way to have a persistent top menu in JIRA, but haven't found a solution yet... Especially when I'm in the request view on a ticket with lots of comments, I always n...

• jira

Hi JIRA developers, Can you please let me know how the Validator = Required fields : Comment is to be used ? I added this validator and when I was executing that transition, as expected it threw ...

• comment
• field
• jira
• required-field
• validator

Dear All, After restarting the Machine, JIRA wouldn't connect to mySQL Database anymore. If i try to connect manually, the output says the following: ERROR 2002 (HY000): Can't connect to local My...

• centos
• database-connection
• jira
• mysql