Hello. I am trying to set up an automation rule but having issues. I would like to transition the Parent issues from Blocked to To Do if their blocking children issues are transitioned from Blocked ...
How to add a chart which shows SLA met or breached tickets?
Issues that were completed before the Control Chart window are appearing in the chart if they have been mentioned in other issues that are inside the window. For example, we have a cleanup ticket th...
Hi, I have multiple downstream teams with their own Sprint cadence. My team is a separate team that needs to be able to add tickets to those other teams and still do their own work. So: ...
I have created a Kanban to show just epics for a team (they have multiple Kanband boards listed under them) since they have many of them and need a board specifically for them. The board has the corr...
We use Epics for projects, break them down into Stories for groups of work, and break those down into Sub-Tasks for small, bite-sized chunks. Now, I'm trying to add swimlanes to our Kanban board by ...
Digging into Jira Software could solutions we found a lot of useful stuff for process management for business operations teams - additionally to developers, and in the end our operational departments...
JIRA is down all over the day. It's unacceptable and completely blocks our work. It's really awful service. Please provide us with information about resumption of work as soon as possible.
Please contact us and explain the cause
!!! URGENT !!! Please help immediately, we couldn't work, JIRA is down. PLEASE, provide the restoration time.
Please contact with me immediately and provide details as well as restoration time
In the workflow, I am trying to create a rule that would prevent an issue from getting marked completed until a certain field is approved. However, this field requires either letter and numbe...
https://tranzzo.atlassian.net Our services don't work about 12 hours today, and this issue still actual. How can I reload or fix this problem?
Hi there, Looking for some help on how to reopen a completed sprint. On other forums, folks have noted using the 'reports' tab to view closed sprints, but my recently closed sprint doe...
Hi, I am new to Jira and I got confused about administrative permissions. What does an admin exactly mean? Does it mean my project manager or someone works with Atlassian or etc.?
Hello, When I make smart commit on Bitbucket repository, the commit are handled great. I mainly use it for work log and it works fine. But from my second Jira instance I always receive mail that "Th...
please contact us immedeatelly and provide details as well
Our Cloud Jira instance is down for the last about 12 hours. Support is inaccessible, we can't continue our business operations. Jira Support - please contact us immediately because we can't tolerate...
Hi guys. Can you help me? I Would like compare two number field (Valu_A) (Value_B) if it is different, do not open an issue. Its possiblle? I usually use Scriptrunner... Thanks.
I have a script that I run periodically to load new sprints in bulk. Recently the parameter names have changed, and I've updated them, but now runFromCsv just doesn't recognize the board parameter (f...
Before using Jira, we established that the protocol for naming new branches (PRs) in GitHub would be assigneeInitials/thingBeingWorkedOnForThatPR We would like to continue that format and be able ...
I am a first time user and trying to create a new task. Unfortunately, I cannot do so because "the reporter specified is not a user." I keep trying to enter myself (which I was told to do), but it st...
Hello everyone, I want to automate the entry of a given issue’s start and end date when the issue progresses through the workflow. Specifically when an issue is moved into In Progress, set t...
Our company is suffering from problems for a whole day now! Customers trust us to handle problems quickly. Exactly why we've purchased a subscription for Jira as a solid incident-management-system. ...
Hi All, Right now I have a workflow automation that sends an email to a specified user. The body it hard coded for a specific user. If I have 6 users I have to create 6 different automated workflows...
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