payment for an account to which payment is not connected

[Ivan Andrieiev]

We have a main jira account and also a free older trial account that we launched last year. After connecting another user to the trial account, it was clear that the standard tariff Jira service manager was connected, after that not even two weeks passed, but we were charged an additional 40 dollars from the main account. Technical support writes that nothing was debited, but they confirmed to me that it was debited by the service management from the trial account precisely for the jira. Has anyone had a similar situation. Can someone tell me how this is possible?