order jira software with wrong mail

I have just purchase a jira software with wrong email adress thats why I did not get any activation mail. what should I do to solve this issue

1 answer

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You can raise a support ticket with atlassian (https://support.atlassian.com/ ) and ask them to update the email address and for further procedure.

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Thank you already did that. how much time do they take to reply?

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I assume you are not able to login because of the wrong id. But in case you are able to due to some saved creds, you should be able to update the email address as in https://www.atlassian.com/licensing/purchase-licensing#managingmyaccount-1

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