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new jira installation with old licence

marek maly
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August 7, 2018

Hi I bought and install new jira instance without upgrade of expired licence which I used in the past. My sen:  SEN-12286520 .  Then I go to url /ConfirmNewInstallationWithOldLicense!default.jspa  I fulfill login/password and licence key for prefulfilled server id: B3O8-6IJ3-PRNA-J0ND,  but I get message with incorrect login or password. I put screen in the attachment.

 

Jira access problem.png

 

 

 

 

 

2 answers

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marek maly
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2018

Hi find solution: I had installed(for testing purpose)  H2 DB, so new jira installation takes licence and other informations from that datasource. solution: remove all old data(in my case  in /var/atlassian/application-data/)

Nic Brough -Adaptavist-
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August 7, 2018

So you gave it a new licence.

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Nic Brough -Adaptavist-
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August 7, 2018

You can not use an expired licence for any version of Jira released after the end date of your licence.

You must renew the licence or buy a new one to use a version that was released after the expiry on the old licence.

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