new bulk change can't be processed due to transition screen

[Support SPOC]

new bulk change prevent me to bulk change status because it has a transition screen before the status changed.

i can't use the original method because the new update and when i click use original bulk change from the new method, it does nothing.

i need to bulk change hundreds of tickets every day and this new method is not helping me.

[Marc -Devoteam- · Accepted solution]

Hi @Support SPOC 

Welcome to the community.

If your transition in the workflow has screen, you are not able to use bulk functions from the list view or all work view.

Then you need to use the search option to find your work items and via the action (3dots) to the bulk action, as mentioned by @Trudy P Claspill 

[Trudy P Claspill]

Hello @Support SPOC 

Welcome to the Atlassian community.

Can you provide the exact steps you are executing to do the bulk change? There are multiple ways to access that functionality