moving back to original transition

[Erin Dunning]

When a subtask is reopened how can I make the issue move back to the original transition?

[Benjamin]

Hi @Erin Dunning ,

You should be able to move back to the original status by moving through the transition in the workflow. Only if the workflow allows it. If it does not, then the workflow must be change by the admin to allow this. 

Here's the Atlassian documentation about transitioning:

https://support.atlassian.com/jira-software-cloud/docs/transition-an-issue/