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@mention not working for users: username not populating

Annemari Tarsitano
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January 31, 2022

When @mentioning someone (who is an active user) within an issue or comment, the username is not populating. 

2 answers

1 vote
Rilwan Ahmed
Community Champion
January 31, 2022

Check if user has browse permission for the ticket

0 votes
Annemari Tarsitano
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 2, 2022

Thank you!

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