make automation for Jira cloud backup

[Negar Jalalian]

since once I made a mistake and deleted some tickets in Jira , my customer is asking me to build up automated backup procedure for Jira every 48 hours . do you know any built in solution for automated backup ?

[Arkadiusz Wroblewski]

Hello @Negar Jalalian 

Jira Cloud Standard doesn't support automated, downloadable backups; the native Backup Manager is strictly manual.

Atlassian’s scheduled backup tool requires Premium or Enterprise and doesn't provide file downloads. To automate this, you'll need a Marketplace app or a custom REST API solution. In the meantime, the best defense against accidental data loss is strictly restricting project delete permissions.

Some "Food for Thoughts"

https://support.atlassian.com/jira-cloud-administration/docs/export-issues/

Overview of Atlassian Backup and Restore | Atlassian Support

[JRACLOUD-68196] REST API endpoint for backup and restore - Create and track feature requests for Atlassian products.

Best,

Arkadiusz🤠

[Tomislav Tobijas]

Hi @Negar Jalalian ,

Well... There's this new Backup and Restore feature, but it's actually a paid add-on, and it kinda makes sense if you have a larger instance. 

Now, a while back, we did use this repo and created a script that automatically creates backup files, but there have been some changes in the meantime as the backup manager API has been deprecated (effective Mar 30, 2026) 👈
There's one question/discussion about that here: Backup Manager API deprecation - is there going to be a replacement? 

All that being said, you could, potentially, create an automation that will kinda copy everything from the main space to, let's say, backup one, but it will likely take a really big effort to cover all cases (e.g., just copying specific data in existing work items and such) 🫤

People tend to lean towards either that new feature I've pasted, OR to some backup solutions in the Marketplace > which are still relatively better, as you can back up just a single CI (e.g., only deleted work items) while in the native one, I believe, you can only restore the whole site. 👀

Cheers,
Tobi

[Rajat Pratap Singh]

One possible option is to use the "Copy to Sandbox" feature. While it is not a full backup and restore solution, it can provide a basic level of data protection.

You could consider running the copy process every Friday, which would limit potential data loss to a maximum of one week.

This approach can help preserve core Jira data; however, please note that plugin data is generally not included in the sandbox copy. Any plugin-specific data would need to be backed up and restored separately, if supported by the respective vendor.

Hope this helps!

Regards
Rajat

[Jan]

Another idea is to use the new feature in Rovo Studio to build a custom Forge app which can run a timed JQL query (for example weekly) and generate a CSV file.