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{{#lookupIssues}} seems to not give child issues

{{#lookupIssues}} seems to not give child issues

The simplest example I have is as follows:

When: A change in the due date field

Then: Edit issue field (Description)

Issues:
{{#lookupIssues}} 
* {{key}} 
{{/}}

The result is simply: (and I can empty the filed in advance, so I know it is updating, success in the Audit log)

Issues:

{{lookupIssues.size}} gives nothing, not even the number 0. It is like there is not even a list. My taret issue is an Epic in a Team managed board, running on a cloud solution. When viewing the epic I see 3 issues listed under "Child issues"

Anyone have any advice?

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Hey @kfj ,

In your automation are yo actually filling the list of the lookup? Just calling the lookup smart value doesn't contain anything. You will need to fill it first with a Lookup Action.

You have to add this action before you use the smart value (with a proper JQL), otherwise it will just be an emtpy smartvalue.

https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Lookupissues

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Thank you! That was the missing piece from the example I read.

Just a followup question. In my real automation I have a Branch rule, which gives me the epic (this works). Are there any direct access to the "Child issues" from the epic, or do I need to use this Lookup issue action?

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{{#lookupIssues}} seems to not give child issues

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