login attempts getting failed 2 or 3 times in jira

[srirampallapothu]

 ContainerBackgroundProcessor[StandardEngine[Catalina]]      HttpSession [13m2lj3] destroyed for 'anonymous'

[Nic Brough -Adaptavist-]

Yes, that warning happens when someone tries to log in with the wrong credentials.

Could you give us the warnings that happen in the application log when a user gets one of these login failures?  And the actual error they see?

[srirampallapothu]

Hi Nic,

Thanks for quick response. 

With correct credentials also it is showing same, for sometimes it is successful login. below is the error details.

security  log details:

2018-11-29 00:20:41,127 ajp-bio-8009-exec-800 ERROR anonymous 20x1527539x1 1eejauc xxx.xx.xx.xx/rest/gadget/1.0/login [crowd.manager.application.ApplicationServiceGeneric] Directory 'New Crowd Server' is not functional during authentication of '52077652'. Skipped.
2018-11-29 00:20:41,127 ajp-bio-8009-exec-800 ERROR anonymous 20x1527539x1 1eejauc xxx.xx.xxx.xx /rest/gadget/1.0/login [jira.security.login.JiraSeraphAuthenticator] Error occurred while trying to authenticate user '52077652'.

[Nic Brough -Adaptavist-]

>Directory 'New Crowd Server' is not functional during authentication

That's the problem - it can't reach your Crowd server.