localhost is currently unable to handle this request. HTTP ERROR 503

[Srinivas Bandam]

Unable to access Jira, I have a trial version installed locally. This was working fine till yesterday and not sure what happened and its throwing an error message.

Can someone help in providing a fix for this issue?

[Alexis Robert]

Hello,

HTTP 503 means Service Unavailable, can you please check the Jira logs in <jira-home>/logs/atlassian-jira.log to see if anything pops up ?

If you installed the trial on a server that has not enough ressources, it might crash the Jira process and end up with an error like you're experiencing.

You can simply try to stop and restart the Jira process to see if it solves your issue.

Cheers, 

-- Alexis

[Paula Pelanda]

2023-11-08 11:14:14,407-0300 http-nio-8080-exec-2 WARN anonymous 674x2x1 - 172.18.18.23 /secure/errors.jsp [c.a.jira.security.JiraSecurityFilter] Rejecting security-sensitive request that bypassed Johnson filter: /secure/errors.jsp
2023-11-08 11:14:14,423-0300 http-nio-8080-exec-2 ERROR anonymous 674x2x1 - 172.18.18.23 /secure/errors.jsp [c.a.j.util.thread.JiraThreadLocalUtils] Error when performing thread local operation: Incompatible magic value 1751279982 in class file com/atlassian/jira/issue/index/IndexDirectoryFactory$Name$1