jira slow response

[sunil]

Hi,

Can anyone help me where i have setup jira server in my EC2 configured with MySQL Database, i am getting connection timed out as shown in below.

2020-04-26 09:47:05,163+0000 HealthCheck:thread-8 ERROR [c.a.t.j.healthcheck.support.GadgetFeedUrlHealthCheck] An error occurred when performing the Gadget feed URL healthcheck
org.apache.http.conn.ConnectTimeoutException: Connect to x.x.x.x:8080 [/x.x.x.x] failed: connect timed out
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:151)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:56)
at com.atlassian.troubleshooting.jira.healthcheck.support.GadgetFeedUrlHealthCheck.check(GadgetFeedUrlHealthCheck.java:56)
at com.atlassian.troubleshooting.healthcheck.impl.PluginSuppliedSupportHealthCheck.check(PluginSuppliedSupportHealthCheck.java:49)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.net.SocketTimeoutException: connect timed out
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:350)
at java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:206)
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:188)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
at org.apache.http.conn.socket.PlainConnectionSocketFactory.connectSocket(PlainConnectionSocketFactory.java:75)
at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)

[Gonchik Tsymzhitov]

Hi!

Please, run that tools and understand

https://confluence.atlassian.com/support/support-tools-plugin-790796813.html