jira - notifications

[Ana Mendes]

hi,

its possible notificate by email when missing two days (for example) to due date? if yes, how?

best regards

[Andris Bērziņš · Accepted solution]

Yes, it is. You can create a filter that lists all issues whose due date is 2 days overdue: "duedate <= -2d"(due date is earlier or equal to 2 days ago)

Then you can can subscribe to this filter and set a reminder at a certain time.

[Ana Mendes]

thank your for attention, but i couldn't create a notification.

the error ( of log file) is

2013-03-19 15:22:38,296 http-bio-8080-exec-21 ERROR [500ErrorPage.jsp] Exception caught in 500 page The scheduler is paused or shutdown so the subscription was not created.

java.lang.IllegalStateException: The scheduler is paused or shutdown so the subscription was not created.

at com.atlassian.jira.issue.subscription.DefaultSubscriptionManager.createSubscription(DefaultSubscriptionManager.java:210)

(...)

[Andris Bērziņš]

Try restarting tomcat maybe?

[Arkadiusz Zychewicz]

@Ana MendesDo you solve you problem? Can you share solution?

[r]

Hi,

yes it is possible and fortunately it is no so difficult. All you need to do is to create a filter (how to create a filter) where you specify which issues are relevant to you (like duedate=>2d). Then save the filter and subscribe to this filter (how to subcsribe to a filter).

Hope this helps,

Rad