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jira and confluence free trail

prabha
December 29, 2025

Could you please provide us with a one-year free trial, as we are a startup? This request is a priority for us

1 answer

3 votes
Trudy Claspill
Community Champion
December 29, 2025

Hello @prabha 

Welcome to the Atlassian community.

We are a user community. We cannot start trial subscriptions for you.

Customers need to start their subscriptions to Atlassian products for themselves.

 

You can start your own trial of Jira and Confluence by visiting the Atlassian website.

You might want to sign up for the Teamwork Collection, which includes Jira, Confluence, Loom, and Rovo.

Or you might want to sign up for Jira and Confluence individually.

 

Note that there are subscription (plan) levels.

You can sign up for the products under a Free subscription if you have no more than 10 users granted access to the product. You can remain on the Free subscription for as long as you want, but you cannot have more than 10 users and you must keep actively using the product. (Products under a Free subscription that are inactive for 120 consecutive days may be deactivated and deleted.)

There are also paid subscription plans that provide more functionality, but you pay for the number of users that are granted access. Those are the Standard and Premium subscription plans. Trials of those have a limited time frame. I believe the maximum for those time frames is 30 days. After that you must start paying for the subscription or downgrade to the Free plan which would require reducing the number of users.

 

If you would like to work directly with Atlassian on this, you can complete the form to contact their Billing/Pricing/Licensing Support team here:

https://www.atlassian.com/company/contact/purchasing-licensing#/

 

Let us know if you have additional questions.

Trudy Claspill
Community Champion
January 1, 2026

Hello @prabha 

Were you able to get your subscriptions to Jira and Confluence started using the information I provided? If so, please consider clicking the Accept Answer button above my response.

If you still have questions on this topic please let us know.

prabha
January 2, 2026

How can we get one year free trail

Trudy Claspill
Community Champion
January 2, 2026

Hello @prabha 

I provided the answer to that question already. You cannot get a free trial for the Standard or Premium subscriptions for an entire year.

A free trial of a Standard subscription is 14 days.

A free trial of a Premium subscription is 30 days.

You can get a Free subscription, limited to 10 users and with reduced functionality, for as long as you want.

 

You can sign up for a Collection that contains both Jira and Confluence, plus Loom, here:

https://www.atlassian.com/collections/teamwork

 

Or you can sign up for just Jira here:

https://www.atlassian.com/software/jira

 

After signing up for a subscription to Jira you can add a subscription to Confluence following the instructions here:

https://support.atlassian.com/organization-administration/docs/add-a-new-product-to-your-organization/

 

Or you can sign up for just Confluence here:

https://www.atlassian.com/software/confluence

 

prabha
January 4, 2026

 @Trudy Claspill Thank you for your detailed explanation and for clarifying the available subscription options.

I understand that Atlassian does not normally offer a one-year free trial for Standard or Premium subscriptions. However, I wanted to kindly request if there is any startup-specific program, exception, or extended evaluation option that could be considered in our case.

We are an early-stage startup and are in the process of setting up our long-term tooling. Recreating applications or migrating data after short trial periods would be quite challenging and disruptive for us at this stage. Our intention is to adopt Jira and Confluence properly and continue with Atlassian long term, once we stabilize and secure funding.

If this is not possible directly, could you please advise:

  • If there is any official Atlassian Startup / Early-stage program, or
  • If a partner or sales team could review our request and guide us on the best available option

We truly value Atlassian products and would like to build our processes around Jira and Confluence from the beginning.

Thank you for your time and understanding. I appreciate your support and look forward to your guidance.

PJ Zaiac
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
January 5, 2026

Hi @prabha! I hope your 2026 is off to a great start ☺️ 

Trudy's messages here are accurate - the Community Forums (where we are now) are not able to help in terms of getting license(s) started, trial or not. 

For more information on Atlassian's products for start-ups and getting started with Atlassian's tools as a start-up, you can also visit https://www.atlassian.com/software/startups for more information and to get in touch with the team for any further questions.

Have a great week! 

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Trudy Claspill
Community Champion
January 5, 2026

Thank you for sharing the information about options for start-ups @PJ Zaiac . I was not aware of that but will note it for future reference!

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