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jira@MYCOMPAY.atlassian.net Invalid email processing

Stefan Olivier
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June 10, 2020

When a user sends an email to Jira@MYCOMPAY.atlassian.net which cannot be processed for some reason, is there an option to be notified of the error ?

Example:

User wants to send an email to the IT support desk. Instead of emailing support@MYCOMPAY.atlassian.net  they send the email to Jira@MYCOMPAY.atlassian.net.

The user thinks they have logged a ticket, but a ticket was never raised in Jira.

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