is this possible to change vaue of NONE field in customfield?

[Tomasz Karliński]

Hello, 

i ve got this scenario: 

in the form, user have customfield1 - he can choose between A and B,

• when he choose A another customfield2 showswith multi selection list, he can choose then option C and D,
• when he choose B nothing happend. 

When im searching through work items by customfield2 filter and add this to daschboard results are as follows for example:

A total of 20 forms submitted in which:

• 10 options C
• 4 options D
• 6 options NONE (for all who chose B in customfield1)

Is there way to set there value, for this report? I dont want to have this big ugly NONE in dashboard. I want the dashboard to show that for these 6 options - option B has been selected (or even "TEST" for example)

I have tried to add another option (TEST) for customfield1 and disabled it, and then edit issue by automation:

when someone choose option B

edit issue

set value of customfield2 to TEST

Automation returned this error:

No fields or field values to edit for work items (could be due to some field values not existing in a given project):

When i re-enable test, automation works well, but also user can choose option TEST from form - which im trying to avoid

Complicated i know but I'd appreciate any help :P 

[John Funk]

Hi Tomasz,

If Option B is all blank, then what do you want to see there instead of none? You can put in a default value in the form like Not Selected or something like that instead of None if you want. 

[Marc -Devoteam-]

Hi @Tomasz Karliński 

This is the expected behaviour, this can't be circumvented.

If option "B" is chosen, field 2 is not shown, as by the conditional in the form, so field 2 remains not set.

As field 2 is a custom field of type multi select, the default value of the field is "NONE" it non of the field defined options are chosemn

As you already noticed, this can't be changed to another value, as then the custom field need to have this option defined.