is it possible to create a forum using jira or confluence ?

[ribas]

Using jira, i guess it would be possible to host a forum :

- each ticket is a user question and it coul be possible answer it inside the comment of the ticket.

- when the question is answered, the status of the ticket can be closed.

Are they specific jira plugin that could be used to have a real forum ?

or maybe using confluence ?

for instance, this forum is maybe done using atlassian tools ?

[Marc - Devoteam]

Hi @ribas 

You could look at the 3rd party app Communities for Jira, this as you are running on DC.

For Confluence there are multiple options, see, https://marketplace.atlassian.com/search?hosting=dataCenter&product=confluence&query=forum 

[John Funk]

Hi Ribas,

Unfortunately no, that is not possible in either tool. 

[ribas]

at least using jira natively it could be possible, don't you think ?

[John Funk]

Nope

[ribas]

what if user ask questions using a jira ticket ? and then I can close the status of the ticket when a correct answer is added.

the different answer could be written in the discussion part of the ticket.

I can create a workflow with "open, in progresss, close" status and it could help me to detect question that still need answer.

it should work this way, don't you think ?

[John Funk]

You can do that, sure. I would not call that a "forum" but what you describe is doable.