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importing Errors

최보훈_품질경영실_KBN
October 21, 2024

 

importing issues as subtasks.
and i got Error bellow

Issue can't be created due to the error/s [ Issue type is a sub-task but parent issue key or id not specified. ]

i got this error message when i try importing inssues 

how can i solve it? 

 

thanks for reading

1 answer

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1 vote
Fernando Eugênio da Silva
Community Champion
October 21, 2024

@최보훈_품질경영실_KBN , welcome to the Atlassian Community!

Are you referencing the Parent of the Sub-task? As you may know, all sub-task issue in Jira needs to have a Parent issue as mandatory.

I would say for you to review some of these pages to ensure that you have the correct file structure to import Sub-tasks in Jira:

https://confluence.atlassian.com/jirakb/csv-import-parent-child-mapping-1096095688.html

https://support.atlassian.com/jira-software-cloud/docs/create-issues-using-the-csv-importer/

최보훈_품질경영실_KBN
October 21, 2024

thank for answering! 

i read post and i got another qusestion 

image.pngi've got only these 4 Jira fields how can i extend it?

 

and i referenced parent issue!

Fernando Eugênio da Silva
Community Champion
October 22, 2024

@최보훈_품질경영실_KBN ,

It seems you have only these four fields because you're using the user bulk interface and not the admin bulk interface. Try to use de admin interface going to: System > External System Import > CSV Import.

By user bulk interface Jira will shows only fields previously added into the project and not considering as global resources to consider all fields.

let us know any questions

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