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i want to add resolution time to be added in the filter...? by using scripts.Is it possible in Jira.

Rakesh
Contributor
February 28, 2023

Just want to add resolution date and time in Jira by using scripts...!

Is it possible to execute the scripts in Jira

 

Previously i raised a question but our suggested to use Jira cloud

1 answer

0 votes
Alex Koxaras -Relational-
Community Champion
February 28, 2023

Hi @Rakesh 

Where exactly do you want to add the resolution date? Inside the issue? If yes, then on cloud the resolution date is added automatically in the right bottom side of the issue:

resolved.png 

Rakesh
Contributor
March 1, 2023

Hi @Alex Koxaras -Relational- I need it in the filter search results page.

Alex Koxaras -Relational-
Community Champion
March 1, 2023

@Rakesh then add it from the columns. The field name is "resolved"

resolved date.png

Like Rakesh likes this
Rakesh
Contributor
March 1, 2023

Thanks @Alex Koxaras -Relational- Yes thats the one...!!!!

 

But i need the ticket closing time

 

I have checked from my side i didn't get time spent filter option is not showing for me.

Alex Koxaras -Relational-
Community Champion
March 1, 2023

You can't get that out of the box. You have to create a custom date/time field and update its value everytime the issue is resolved. And then you can place it on the results filter.

Rakesh
Contributor
March 1, 2023

Ok Thats FIne & thanks for the update @Alex Koxaras -Relational- 

Can you guide me to create a custom date & time field in jira..?

Rakesh
Contributor
March 2, 2023

Thanks @Alex Koxaras -Relational- I appreciate your guidance....!!.Let me look into this issue.

Rakesh
Contributor
March 2, 2023

I have tried to add the custom field in the filter section successfully But the status is showing its not tracked in custom fields Here am sharing the screen shot for your reference. Looking for your help to enabling this feature.

Rakesh
Contributor
March 2, 2023

Capture2.PNG

Rakesh
Contributor
March 6, 2023

Hi @Alex Koxaras -Relational-  any update on this..?

Alex Koxaras -Relational-
Community Champion
March 6, 2023

@Rakesh you didnt create a custom date/time field. You create a time in status field and if you had read correctly:

timeinstatus field.png

meaning you can't use it anywhere but in a chart. So you have to create as already told you a date/time custom field and place it on the appropriate screen. And then, during the resolution of an issue, you have to copy the value to that new custom field

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