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how to update Jira from Slack reply to message

Vikas Singh
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March 26, 2024

Each message has a Jira Link in a slack channel. If anyone replies to the message, i want to update the same Jira ticket mentioned in the message, to a comment section of Jira with that reply. What would be the workflow.

2 answers

0 votes
Viktar Martavitski
August 12, 2026

You can hand-roll this with a Slack event listener + the Jira REST API, but keeping it idempotent (no dupes on retries) and handling edits/attachments is the hard part. Disclosure: I work on Threadmaker. That two-way comment sync is exactly what we do: replies in the mapped Slack thread become Jira comments and Jira comments post back, with attachments and @mentions translated both ways. Glad to point you at it if you'd rather not maintain a script.

0 votes
Gaurav
February 13, 2025

hi @Vikas Singh , were you able to solve this?

 

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