we are able to see the banner shortly after a jira new ticket created, but we need jira to turn to the new ticket page once the new ticket is created.
Hi @jian wang
There isn't such functionality within Jira. You can ctrl+click on the new ticket pop-up to open it manually to a new window.
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thank you.
then i guess it might be a customized function with additional charge.
You can always search the marketplace to see if such an app exists.
Kindly mark the answer as accepted, so as to help other people in the community find the right answers. Cheers!
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