The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

how to restore deleted account for inactivity?

luca mommi
luca mommi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 5, 2026

my account has been deleted for inactivity on 29/01. i need it to be restored. please help

Watch
Like Be the first to like this
304 views

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Marc -Devoteam-
Marc -Devoteam-
Community Champion
February 5, 2026

Hi @luca mommi 

This can only be done by contacting Atlassian Support.

Did your instance become suspended?

I have asked assistance for you, but this can take up to 2 work days.

Reply
0 votes
Shalini Pradhan
Shalini Pradhan
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 6, 2026

Hello @luca mommi ,

Good day! Welcome to Atlassian Community :)

Can you please share your cloud site URL?

 

Reply
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security