how to mention a JIRA issue?

[Davide Paleari]

Hi Eduardo, Andre,

does this work only with atlassian issue? If I paste the url of my JIRA instance's issues, I do not see the same behaviour. For example: https://sideup.atlassian.net/browse/SAAS-809

[Andre Borzzatto]

Hi Davide,

A simple copy and paste of the JIRA issue URL should be enough.

https://jira.atlassian.com/browse/JRA-41017

This text writer will translate the information accordingly.

Hope it helps!

Andre

[Martin]

Andre, could you tell us how you are able to do this ? In JIRA v6.2.4, when I paste a complete URL to an issue, the only thing I see as a result is a link containing the text of the adress... (while writing CC-233 result in a link CC-233, with the only text CC-233).

[JulianZ]

Hi Andre and the others, the feature that JIRA automatically adds the summary and the status when you copy and paste of the JIRA issue URL is cool. In a normal JIRA this does´t work. Does anyone know a plugin which adds this feature? Thanks in Advance. Regards from Germany, Julian

[Jordan Paul]

I second Julian's question. I'd also like to know how the summary and status is displayed. In my instance, adding the issue key to a comment only results in a clickable link to the issue

[Sreenath H B]

Pasting the URL doesn't do that for me either - it just displays as a clickable link. Putting in the issue key makes it into a clickable link to the issue and shows the ticket status along with it. This is the closest I've got on this but would love to see the ticket title show up as well like in @Andre Borzzatto's comment.

Let me try this here: JRA-41017 or https://jira.atlassian.com/browse/JRA-41017

It works here if I paste the URL. Not sure if it's a setting or a plugin that we don't have on our cloud Atlassian instance.

[Dion Gonano]

I would like this too. Has no one figure out how to do this on a server instance?

@Andre Borzzatto, Seeing as you answered, do you know why this isn't working for us?

I also noticed the @mentions render differently. These have a box but mine is just a hyperlinked name. Could it be the same feature?

[Francis Miller]

Yeah I love the fact that the title appears in the mini-link, it doesn't do that on our cloud instance and it's annoying because I have to type the title of each referred issues.

[Nguyen Tuan Trung]

Hi,

Any one has update on this? When I mention an issue, only code + status are displayed, not the title.

Thanks,

Trung

[Dia Mehdawi]

If I recall correctly  fancy links was a plugin you add to JIRA ?

[Geoffrey Ulman]

@Andre Borzzatto I'd also be very interested in learning how to make our JIRA Server instance display issue mentions like this in comments. Currently all ours does is display the URL with a hyperlink to the issue (instead of the nice graphic with the title and resolved status).

[DavidT]

This doesn't work for me.

[Tibor Sirovatka]

For me on the 1st try it didn't worked neither (on cloud), then copied full URL, put that into brackets[] , url still shown. Then changed to issue ID and then it worked , even without brackets[]

Putting now into another comment now working ok. But I see there is some problem, there is green notification about updating data, but also with the RED empty one notification box (no text shown inside)

[Adrian Burciu]

If you're working on issue JRA-41017, then simply writing the issue key (no url or anything else) should work. (issue description appears in the tooltip on mouseover)

Re: the inclusion of the issue key and description above using the URL - This Answers forum has different functionality; not the case for your standard JIRA software.

[Jason Mitchell]

In the latest version of JIRA, just putting the issue key alone no longer auto-links. Super-frustrating. 

Meaning, if I put in "MT-123" it doesn't auto-link it. They killed keyboard shortcuts and now this. It's frustrating to power users, but maybe I'm just missing some configuration. Dunno.