Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

how to fix the error Jira Integration Bitrix24

Павел Суханов
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 29, 2021

good day! there was a problem when creating a task in bitrix 24 for jira. 

when sending a task to jira, this error appears. can anyone help?Screenshot_4.png

 

 

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 29, 2021

Your Bitrix "integration" is sending due date and assignee information to Jira when trying to create an issue, but the user it is set up to use for creation does not have the permissions to set assignee or due date, or, as the error says, the fields are not on the "create issue" screen, so they cannot be set.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events