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how to fix the error Jira Integration Bitrix24

Павел Суханов
Павел Суханов
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July 29, 2021

good day! there was a problem when creating a task in bitrix 24 for jira. 

when sending a task to jira, this error appears. can anyone help?Screenshot_4.png

 

 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 29, 2021

Your Bitrix "integration" is sending due date and assignee information to Jira when trying to create an issue, but the user it is set up to use for creation does not have the permissions to set assignee or due date, or, as the error says, the fields are not on the "create issue" screen, so they cannot be set.

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