how to disable miniorange without logging in

[Jonathan Mulsman]

How can I disable miniorange through postgres ?  We are having an Internet outage, so we can't use Miniorange/Duo to login, to disable Miniorange.  Can this be done through Postgres?

[Abhishek Hajare]

Hi Jonathan,

Welcome to the Atlassian Community, and thank you for your question!

Yes, disabling 2FA using Postgres is possible. I have sent you the detailed steps in my email response to your support query.
If you need any further assistance, feel free to raise a new ticket on the miniOrange Support Portal.

Thank you.
Abhishek