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how to disable/hide "create from video" loom button

Scott Visnic
February 26, 2026

Recently, a "Create from video" option was added to the create issue screen. There is no option in the fields configuration to hide it.

It is in a prominent location (between status and summary) and has an active area larger than the button itself (clicking on the title activates it).

I do not have a loom account, nor do the vast majority of our users (if any), so this offers no value or use whatsoever for either party other than driving traffic to a new window with a sign-in message displaying "you do not have access to loom". Surely that can't be a KPI for the loom product team.

How can a user disable or even hide this option from the create screen?

1 answer

1 vote
Bill Sheboy
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February 26, 2026

Hi @Scott Visnic 

This may be one of the many push-advertising / upsell things in Atlassian products.  Here is a suggestion to allow disabling those in admin settings:

https://jira.atlassian.com/browse/JRACLOUD-80451

 

Kind regards,
Bill

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