how to create a new Jira Form template

[Akzhan Tynymbay]

Hi,

I need help understanding how to create a new Jira Form template that can be manually attached to an existing work item (issue), rather than one that automatically creates a new issue on submission.

Problem:
I want to create forms that I can manually attach to an existing issue via the "Attach form" action, without them triggering creation of a new issue.

When I go to the "Forms" tab in the project's top navigation and create a new form there, it appears to only support the "intake" use case: when someone fills it out, it automatically creates a brand new issue. I could not find any setting (e.g., an "Issue Form" toggle) to disable this auto-create-issue behavior.

Questions:
1. Where can I create a new form template that is meant only to be attached to existing issues (and not tied to automatic issue creation)?

Thanks for your help!

[Trudy Claspill]

Hello @Akzhan Tynymbay 

Welcome to the Atlassian community.

What type of Space does this concern? Click the ellipsis button next to the Space name in the navigation panel on the left. What do the last two lines in the pop-up say? It will be something like:

Software space

Company-managed

Forms functionality differs between Software and Service Spaces, so the type of the Space will affect the answer we provide.