how to configure jira service desl with site24*7 monitoring tool

[vivekreddychagam]

I was much interested in working with Jira but have few queries,
1. how to integrate Jira service desk with site24*7 and need to get alerts by Jira 

for example:- if I get any issue alert in site24*7 monitoring tool then jira should trigger a ticket automatically for a particular assignee 

[Jack Brickey]

I’m not familiar with site24*7 But if that tool can generate an email when an alert is created then it could be sent to Jira service desk which would create a ticket. 

[vivekreddychagam]

yes site 24*7 will generate an email when an alert is created