how to close bulk jira tickets?

ardian.krivca
Contributor
October 26, 2022

I know about the bulk change and I am able to access it.  The thing is, it gives me a very long list of fields. What field do I search for in order to close out the tickets? 

I am on the Step 3 of 4: Operation Details step, where it lets me to choose different fields to modify. 

 

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1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2022

Hi Ardian,

I would do a bulk change with just one or two issues as a test, and ignore all of the fields it presents you with and see if that accomplishes what you need with no problems. 

ardian.krivca
Contributor
October 26, 2022

Thanks John, but how do I close them? For example, say I pick two issues, then what? If I click next, next ,etc, I dont think it asks me to close them. It just confirms the changes I did.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2022

You choose Transition issues instead of Edit issues. Then you transition to the Closed status (or Done or whatever you use). 

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ardian.krivca
Contributor
October 27, 2022

thank you.

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 27, 2022

You are very welcome.

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