how to avoid creating duplicate radars when creating a new story -or importing radars

[daniela]

hello

how to avoid the Sprint board from creating duplicate radars when I crate a story or import a radar ? 

[Nic Brough -Adaptavist- · Accepted solution]

What do you mean by "radar"?

[daniela]

when I imports radars ( the bugzilla tickets for Apple ) and agile board create a duplicate 

[Nic Brough -Adaptavist-]

Do you mean you are importing Jira issues from buzilla tickets?

What do you mean by "duplicate"?  Are you importing them twice?

[daniela]

I m using the Sprint board with Epics - (I don't use Jira)

we just import radar tickets into the Board and doing so it created duplicate radars - 

[Nic Brough -Adaptavist-]

If you are not using Jira, then you need to tell us what you are using, and probably ask this question in a forum that is about helping with that software.

If that statement was a mistake and you are using a Jira Scrum board, then you need to explain what you are importing, how you are doing it, and what you think it is duplicating.

[daniela]

oh I hear you - it was assumed to be a Jira Board - sorry about that 

I m using the Agile Radar app, when I import a radar, it created a duplicate radar, so I have a copy on the aboard and the original radar not on the board.

hope this helps -is there an Agile Radar knowledge base here ? thanks so much 

[Nic Brough -Adaptavist-]

I can't find anything in the marketplace that might be "Agile Radar", could you tell us what it is?  (and what it has to do with Atlassian)

[daniela]

my bad, I assumed Atlassian was the maker of Agile radar

here it is

 https://dzone.com/articles/agile-radar-an-approach-for-understanding-what-is