im trying to reset my password for minecraft java edition. i tried to play this morning but the game said i had to migrate to microsoft. i have forgotten my password for minecraft and trying to reset it sends me to a page where i fill out my email/user name and its sposed to send an email...im not getting any and the page said if im not getting the emails that i need to contact jira admin. couldnt find out how to do the so i just had to set up a new account here and fill out all this stuff.
@John Schrock , I think you’ve reached the wrong forum. I’m guessing that there was a link in some support page for Minecraft that landed you here. This form is a support form for Atlassian and addon products.
Yep, we won't really be able to help here. But I found on mojang's site some steps you can try to take with them to be able to login to the account.
Check out https://www.minecraft.net/en-us/password/forgot
If you are still unable to get that email, then that page has some other steps you can try to follow:
If you no longer have access to the e-mail address tied to your account please contact Mojang support.
If you use a username to log in (instead of an email address), you're using an outdated account. Check this help article for instructions on how to reset your password.
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Hi @John Schrock ,
Thanks for writing but unfortunately this forum is for Atlassian Products and related discussion . Could you please revisit the page that redirected you here and see other ways to sort your issue?
Cheers
Suvradip
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