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have one jira selected and a differnt one keeps loading on side bar

Queen Joan
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September 21, 2025

Screenshot 2025-09-21 at 12.37.28 PM.jpg

see above for example, one jira is selected and repeatedly a different one i was looking at before keeps loading i hate it im sick of it and its causing errors 

1 answer

1 vote
Bill Sheboy
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September 21, 2025

Hi @Queen Joan -- Welcome to the Atlassian Community!

I have seen that symptom several times over the years, and you may try refreshing the page to clear it.  If that does not help, try clearing your browser cache, closing all browsers, and then try logging in again.

If that still does not resolve it, please work with your Jira Product Admin to submit a ticket to Atlassian Support here: https://support.atlassian.com/contact/#/

 

Also, I note several items in your screen image you may not want to disclose, so perhaps delete the image or obscure some of the content.  This is a public community so anyone can see that image.

 

Kind regards,
Bill

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