Its throwing error as JSON Empty String
@Anila Gilla QLTY welcome to the community!
Do you have any more details?
Anything else pretty much that would help us troubleshoot
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@Dirk Ronsmans
Creating ticket through server
While Creating ticket Iam getting that pop up
Oh so from ServiceNow directly and their connection API.
I'm afraid that's outside of my scope of knowledge :) Considering it is a Syntax Error I'm guessing it's not even getting to your Jira instance yet?
Does ServiceNow have any more details/logs?
No its not even getting to Jira instance
No,Servicenow its just showing a pop up
Kindly help me ASAP as this is urgent Issue.
Well if the current issue is already stuck at the ServiceNow side you might want to ask the question at their community.
https://www.servicenow.com/community/
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