gadget.common.error.500 jira system dashboard

[Jason Ladew]

Im getting this error on my main system dashboard after upgrading to the 8.4.1. we are not using nginx. just a https connection through server.xml. we dont have a firewall in place and the server cant curl the base url.

I checked the Altassian knowledge base and I couldn't find an answer that would help me.

Thank you  

[Nic Brough -Adaptavist-]

This happens when your server cannot reach itself over your network - your statement "the server can't curl the base url" is caused by the same thing.

You will need to configure the network and/or server so that it can see itself.  This is not something Atlassian related, it is purely down to your networking.  You'll need to make the server name resolvable by and not firewalled or blocked to itself.