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external system import

aaron bustos April 1, 2024
Error when aligning PRO - PRE issues
We get a strange error using external system import
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1 answer

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Walter Buggenhout
Community Champion
April 1, 2024

Hi @aaron bustos and welcome to the Community!

You'll need to look at the mapping you identified while importing your csv file. You seem to have selected a project key / name to import issues into and probably issues in your CSV file that have a different issue key. The issue key of your issues must match the project key you are trying to import the issues into.

That's the best I can make of it with this amount of information. If that is not entirely what is wrong here, please share more details of your csv file and import settings.

Hope this helps!

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