The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

exporting projects to server failed because of newgen projects

grafra@PASS
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 13, 2023

On the Jira Administration --> Backup Manager I tried to export my projects so that I could import them on our local jira server. However, I received the following error message:

Back up for server

Your site contains next-gen projects. Jira server products and Jira Data Center don't support these.

The recommendation is to move the issues into a classic project.

However I failed to create a classic project. I could not find this in the documentation.

1 answer

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Answer accepted
Esther Strom
Community Champion
March 13, 2023

Hi, grafra@PASS  - Atlassian has changed the names of the project types. What used to be "next-gen" is now called "team-managed", and "classic" is now "company-managed".

If you have access to create company-managed projects, you can do so from the Projects menu or Projects page, and then use a bulk update to move all tickets from your existing team-managed project. If you do not see the options to create a project, you'll need to contact your Jira administrator.

2023-03-13 14_04_19-Projects - The Jira of Champions - Brave.png

If you do have the option, click Create Project, then go through the next two screens (software/work/human resources, etc.) and scrum or kanban. The third screen is where you choose the management type:

2023-03-13 14_06_43-Projects - The Jira of Champions - Brave.png

DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events