exclude in-app data

[Carolina SILVA]

hello team

on this page, https://support.atlassian.com/security-and-access-policies/docs/include-or-exclude-in-app-data/#Exclude-in-app-data

help page explains how to exclude in-app data BUT the way to find it on menu is incorrect !! 

When I fo on Atlassian Admin and SECURITY

there is no DATA CONTRIBUTION and neither Exclude in-app data, so I cant' disable it.

Can you please help? 

[Dirk Ronsmans · Accepted solution]

@Carolina SILVA ,

The ability/settings to opt-out are still being rolled out.

https://www.atlassian.com/trust/ai/data-contribution

https://www.atlassian.com/trust/ai/data-contribution/faqs#general

[Samuil Enchev · Accepted solution]

Hi @Carolina SILVA

Thanks for reaching out! 

I've gone ahead and raised a ticket on your behalf regarding the exclusion of in-app data for your Jira app. Our Product team will be looking into this for you.

Your ticket reference is JST-1300990 - you should receive an email notification that includes this in the subject or the body of the email.

Best,
Samuil

[marc -Collabello--Phase Locked- · Accepted solution]

I've asked that someone from Atlassian looks at this question.

[Martin Runge]

Hi @Carolina SILVA

The data contribution settings will be gradually rolled out in Atlassian Administration starting today, April 21, and will continue until May 18, 2026. The settings will be available for all eligible customers from the 19th of May on. 

Please don't worry. Starting from then, the 90-day notice period begins, and August 17, 2026, is the effective date when Atlassian will start using eligible metadata and in-app data for all customers. 

We should revisit that page and wait until the rollout is complete.

[Carolina SILVA]

Thanks for your reply

I also attended today's call 
Atlassian’s updated data practices: what’s changing and how it impacts you