excel report download problem

[İrem Akarsu]

Hello,

When I press the excel button on the issue navigator page, the excel file always comes up with the columns I specified, but this time it gives an error, it also gives a download error, how can we solve this situation, thank you

https://ssttek.atlassian.net/issues/?filter=-4

[Tansu Akdeniz]

Hi @İrem Akarsu 

Welcome to the Atlassian community.

Could you share the error details?

[İrem Akarsu]

https://jira-spreadsheets.services.atlassian.com/v2/file/content?fileIDToken=eyJhbGciOiJIUzI1NiIsImtpZCI6ImtpZCIsInR5cCI6IkpXVCJ9.eyJpc3MiOiJqaXJhLWV4Y2VsIiwiYXVkIjoiZmlsZUlEVG9rZW4iLCJmaWxlSWQiOnsiRmlsZVR5cGUiOiJvZmZsaW5lIiwiQUFJRCI6IjcxMjAyMDo1NGJkYjQzOC1jZmI3LTQ3NTgtYjMxMC0xMzU4YmY2MzYxODYiLCJGaWx0ZXIiOiItNCIsIkpxbCI6IiIsIkNsb3VkSUQiOiI4ZTk1MWU4MS01NDIxLTRjY2ItODU4NC03NmNjNjJlMjU2ZjkiLCJKaXJhQmFzZVVSTCI6Imh0dHBzOi8vc3N0dGVrLmF0bGFzc2lhbi5uZXQiLCJKaXJhU291cmNlUGFnZSI6Imh0dHBzOi8vc3N0dGVrLmF0bG... 

[Tansu Akdeniz]

When you click Export Issues -> Excel and then download the file. Is there any issue?

If problem persists, I would recommend you create a ticket via http://support.atlassian.com.