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error 500 on jira

Dorin Chivu
July 30, 2018

Hello,

 

Got an license and after the install i got a 500 error page on my projects. please advise what to do, this isn't normal. on trial it worked, now with license isn't working anymore. fix this asap, or refund me.

2 answers

0 votes
Dorin Chivu
July 30, 2018
Nic Brough -Adaptavist-
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July 30, 2018

It says the user does not have permission to use the database.  You'll need to grant it the right privileges and restart Jira

Dorin Chivu
July 30, 2018

Well... THANK YOU. it WORKS.

In the trial it was working ok. Got a license then got the 500 error.

0 votes
Nic Brough -Adaptavist-
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July 30, 2018

What does the log file say the problem is?

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