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edit issue field bug

arno
Contributor
July 14, 2024

Hi All

   Recently, we found A bug in the editing of issue field. When we linked issue A and B together, when I edited issue A, the editing page appeared to be B's, as shown in the figure below. We are the problem when editing field "describe" (this is our custom text field)

edit.png

remark:

our jira software vervsion :8.13.3

field type:wiki style renderer

2 answers

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0 votes
Hans Polder
Community Champion
July 15, 2024

@arno ,

As far as I can see, the Jira Software version you are using is no longer supported by Atlassian: https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html

You should upgrade to version 9.x as soon as possible to get support. Atlassian will only provide support for issues when upgrading to higher/supported versions, they will not support with bugs or issues like these (since, most likely, this would have been fixed in a later release already).

When I test it in my local Jira Data Center (version 9.12), I don't see the issue

Screenshot 2024-07-15 100425.png

0 votes
Nicolas Grossi
Banned
July 14, 2024

@arno If you have an active license you might want to contact support.atlassian.com

 

HTH

Nicolas

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