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due date not showing in Details, added to show when empty

LynnG
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July 17, 2024

Hello,

Strange behavior:

I added the system field "due date" to a screen that is attached to project A's layout in the Details section, not in the Hide when empty section.

The due date field will not display for me, why?

All other fields are displaying correctly

2 answers

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LynnG
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July 17, 2024 edited

I figured it out, it is because my permissions say only Product Owners can schedule tickets, i.e. set the due date....

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Trudy Claspill
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July 17, 2024

Hello @LynnG 

Can you provide screen images of the Layout and the screen where you are not seeing the field?

LynnG
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July 17, 2024 edited

Aggh, I did it to myself, but I dug myself out.

Thanks so much for the support 8>

 

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