descriptions not saving in Jira?

When we create a ticket with a description entered on create. everything else that was entered on create screen make it except for the description.

2 answers

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0 votes

Most probably you have an unwanted character encoding in the description field or probably you've exceeded the limit of 32k characters.

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0 votes

@Dinesh Baldawa are you using some Jira Apps to customize "Create Issue" screen? Can you check workflow "Create" transition and its postfunctions?

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SERVER

8.8