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cursor mis-behaving

nat
Contributor
July 22, 2024

hello all

does anyone ever have issue with the cursor selecting in the opposite direction when in a Jira description field?

user has demonstrated this to me a number of times ............ instead of being able to begin a 'left - to - right' selection, the cursor simply highlights the entire block to the left of the initial focus 

user claims that it has occurred in various browsers ....

anyone have any input here?

1 answer

0 votes
Dan Breyen
Community Champion
July 22, 2024

@nat have you seen this behavior on your own? I'm just curious if I'm missing something, because it's hard to diagnose from a text description.  

I'm in the cloud, and I can't recreate it, but I took a quick look at Atlassian's Jira site and couldn't find anything regarding that issue, but I may have missed it.  I'm not sure what version of Data Center you are on, it's possible something has been corrected or changed in a later version if you're not current.

If you think it's abnormal behavior and you're the SysAdmin for your site, I would recommend opening a ticket with Atlassian Support and get their feedback as it sounds like strange behavior.

Hope that helps.

nat
Contributor
July 23, 2024

thanks for giving a hand

yes - i've seen the unusual behavior myself

although i am imagine it is something unique on user's setup 

he claims he has seen it on other users as well and on other browsers though that i have yet to verify myself

 

 

 

nat
Contributor
July 23, 2024

it's not re-creatable at will and so is it's difficult to open support ticket

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