The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

create issue screen wont update

Camilo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 11, 2016

I have two issue types with the same screen, nevertheless, when I try to create an issue with one issue type I just created the screen wont update and it will still use the default. As you can see below, the field configuration and the screen are the same for the Prd_MSX and PRD_Pleth

image2016-4-11 11:46:28.png

But as you can see below, the create issue screen are still different

 

image2016-4-11 11:47:48.pngimage2016-4-11 11:48:8.png

 

Any ideas why could this be happening?

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Camilo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 11, 2016

Thanks Nic, you nailed it. The custom field contexts were the issue.

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
April 11, 2016

Check that the custom field contexts are correct (i.e. the fields are valid for both issue types), and check the field configurations for them as well.